Introduction

Application and IT infrastructure performance monitoring based on the end-user perspective will increase IT system efficiency, but is typically not feasible with traditional configuration-based data center management solutions, as the number of variables that need to be configured is insurmountable. PremiTech's Performance Guard™ platform supplements existing infrastructure management solutions by providing a comprehensive, automated application and IT infrastructure monitoring solution that examines all activity throughout the IT system based on the request/response from real users.

Performance Guard™ is the only management platform to deliver exact measurement of system performance at the end-user level. It provides a real-time productivity view of the services received by end-users and enables IT departments to optimize system performance, increase productivity, reduce expenses on infrastructure and help-desk resources, and ensure compliance with service level agreements (SLAs).

Enterprise-Class platform transparent to existing infrastructure

Unlike the known configuration and "robot" based monitoring solutions, Performance Guard™ does not introduce any additional load on an existing IT infrastructure. Furthermore, Performance Guard™ listens and report on the current infrastructure, in essence operating independently of any changes in infrastructure and is therefore transparent and resilient to any changes in the infrastructure. Often, changes are first detected using Performance Guard™.

All the Data In One Database

All data about the end-users performance experience is collected by an enterprise-class server and stored in standard database located on the central Performance Guard™ server. In addition, PremiTech Performance Guard™ integrates seamlessly with existing management frameworks, such as Microsoft Operations Manager, HP OpenView, IBM Tivoli and CA UniCenter etc.

PERFORMANCE GUARD Screenshots - click on the thumbnail for the larger image.

Instantly Identify Network & Application Problem
Performance Guard enables IT and help-desk personnel to determine if a problem exist within the application or within the network.

Comparison Across Locations
Performance Guard lets IT managers compare response times for different locations or users, enabling them to quickly identify where system bottlenecks are.

Cause and Effect
As more concurrent users get on the Citrix server, Performance Guard shows that log-in time is increasing and IT can quickly resolve the issue.

Pre-packaged Top-20 Server Traffic Load Balancing
With Performance Guard, IT personnel can easily see which server is taking the majority of the load and can shift users to other servers.

Ensure Compliance with Service Level Agreements
Performance Guard can automatically generate SLA Reports for an application or for a location.

Easy to install and manage

Both the server and the agent's administration and maintenance are centralized. The server installs quickly and the agents are distributed using any standard application distribution method. Once installed, the agents call the server on a scheduled basis and upload performance data. When an agent need to be changed or the profile is updated, the agent will automatically download this new profile and activate it making the agent a zero-configuration and administration installation.

Once installed, the agent automatically begins reporting to the Performance Guard server immediately after installation. This reporting data provides an instant overview of response times from all applications employed by all end-users. All existing applications - as well as any new ones - will be measured automatically. Baselines and alarms can be set after a few hours of data collection.